If you incurred repair costs to service your Elite Series 2 controller, you’ll be issued a refund by Microsoft before October 31, 2020. This latest update brings a number of fixes, but it also adds some tweaks to the way the Start Menu treats tiles.

We'd love to hear your experience with the Xbox Elite Series 2 in the meantime, via the comments or Windows Central Gaming on Twitter. One Windows Central staff member had two faulty controllers — with a third on the way. One Windows Central staff member experienced the same issue with two Series 2 controllers purchased from Best Buy, with his third device currently in transit as a replacement. Here is the info on getting the elite Controller serviced. Peeling grips and faulty bumper buttons were among common issues, which Microsoft appears to have fixed with Series 2.

We've also heard of numerous instances of inconsistent connectivity, both over the Xbox One's proprietary wireless connection and the newly-integrated Bluetooth. This is not a guarantee that they will be able to replace it as this all depends on the controllers warranty. Once we receive your controller we will ship it out either the same day or next day.

We are aware that a small number of users may be experiencing issues with the Elite Wireless Controller Series 2 and are actively investigating with our engineering teams. (We do not fix cosmetic issues, like peeling rubber grips, or visible damage, we fix buttons and internal components).

Can't decide between NVIDIA's GeForce RTX 3070 and RTX 3080 for your next PC build or upgrade? No spam, we promise. We may earn a commission for purchases using our links. My elite controller is in need of repair and cleaning.

Mail in repair Service for the Xbox One ELITE Controller SERIES 2.

But that follows the original design, which was plagued with well-documented shortcomings and poor durability.

Have a broken XBOX ONE Controller (1st or 2nd gen, S Model, or Elite? We received the Xbox Elite Controller Series 2 ahead of launch and walked away impressed throughout the weeks.

You can unsubscribe at any time and we'll never share your details without your permission. Rubber grips just started peeling on this one too. LifeTime Controllers - Repair Center 171 S Madison Ave Loveland, CO 80537 In the box, please put a note with the issue of the controller and the address to send the controller to when it has been repaired.

If you are having problems through the site then go ahead and Stick issues include failing to center after being pushed or "drifting," where thumbsticks register inputs when not physically moved. Here is the info on getting the elite Controller serviced. You can follow the question or vote as helpful, but you cannot reply to this thread.

Like the original Elite, quality appears to be a mixed bag, as a mega-thread of disgruntled buyers hits the Xbox One subreddit, while some report flawless hassle-free experiences. For those unaffected, check all inputs via the Xbox accessories app, and look out for potential defects. Why pay $50 - $150 to buy a new one when it will probably just break again?

Then input your PID number from the controller and click create repair order. I would like to receive news and offers from other Future brands. The full scale of Xbox Elite Series 2 controller issues is unclear, though highlights apparent troubles surrounding the product, even with Microsoft's second crack at the flagship. The Xbox Elite controller returns for 2019. Here's how you can get to Power level 1,200 and above as fast as possible.

Please email us with any questions you may have. that fixes the controller? How long have you had this remove. http://support.xbox.com/en-US/xbox-one/accessories/servicing-elite-controller, https://support.microsoft.com/en-us/devices, Alpha Xbox Ambassador | Xbox Forum Moderator | Xbox MVP. Many report sticky or unresponsive buttons, essentially rendering the controller unfeasible for everyday gaming. Series 2 brings big improvements to the table, such as Bluetooth connectivity, a charging dock, adjustable tension for the thumbsticks, and much more. Contact Xbox Support by requesting a callback or requesting to chat with an agent for further assistance. But with Series 2 shipping to the public from November 4, it's been a week of issues for some customers. We encourage any customers who experience issues with their hardware to contact Xbox Support.

The right stick drifts, the LB is falling off and one of the rubber grips came off. Request an Xbox controller replacement. Send your controller to the address below:LifeTime Controllers - Repair Center171 S Madison AveLoveland, CO 80537In the box, please put a note with the issue of the controller and the address to send the controller to when it has been repaired.

The premium $180 accessory sets out to deliver leading comfort and experience in its class, boasting customizable components and heavyweight design. Please see images to find your model. under your console. A new Windows 10 Inside preview build is now available for Insiders in the Dev channel. (We do not fix cosmetic issues, like peeling rubber grips, or visible damage, we fix buttons and internal components). Xbox Elite Controller Series 2 buyers are reporting out-of-box issues with Microsoft's latest flagship gamepad.

Save big on Echo, Fire TV, and more at Amazon right now, plagued with well-documented shortcomings, walked away impressed throughout the weeks, Charge Up With These Xbox Battery Solutions.

The right stick drifts, the LB is falling off and one of the rubber grips came off. It's possible with any product launch but shows a steadily-developing poor reputation for the Elite line amid consumer concerns. Save big on these VPN services ahead of Black Friday. The most prominent issue appears to stem from the Xbox Elite Series 2's face buttons – primarily the A, B, X, and Y ensemble. Really, really bad considering the cost. Some report reactions to the new rubberized grip, with one Reddit user claiming the material causes their "hands to itch and sweat." This extension applies retroactively for Elite Series 2 controllers sold to date. For those experiencing issues with the Xbox Elite Series 2, we recommend contacting your retailer for further steps on a replacement. Destiny 2: Beyond Light is here, and that means a new Power level grind is here too. Xbox Series X and S continue Xbox's support of mouse and keyboard control, so we rounded up the best keyboards to use with your next-gen console. At long last, the Xbox Elite Wireless Controller has been updated. Quantity: Add To Cart. While long-term durability is difficult to gauge, the improved gamepad exhibited clear refinements and matching build quality with the price tag. The first-generation Xbox Elite was infamous for its shortcomings, claiming fixes in 2019, although it appears to have sprouted new issues for Microsoft.

Elite Series 1 Elite Series 2 XBOX S Model XBOX 1st Gen. Buy our repair service, send in your broken controller, and also be covered for a life.

Microsoft recently launched the Xbox Elite Wireless Controller Series 2, the second-generation revision of its flagship gamepad, aimed at Xbox One and Windows PCs. Microsoft has acknowledged the problem and is investigating. It is a Gears 4 limited controller and I want to get it fixed instead of getting a plain new one. My Elite controller was bought used off of amazon, so is there any way i can send it in and pay to have it repaired? Hiccups are natural for any new product launch, although they're only further emphasized by a variety of problems against that premium $180 price tag. http://support.xbox.com/en-US/xbox-one/accessories/servicing-elite-controller This service will include a full check over of the controller: **DOES NOT INCLUDE REPLACEMENT OF RUBBER GRIPS**

No fix No Fee service. Xbox Elite Series 2 buyers have taken to the web to share their frustration, reporting out-of-box issues with Microsoft's latest design.

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